Contact Us

For information regarding construction, operations and maintenance of the Grand Parkway, contact information is below.

Varuna A. Singh, P.E.
CDA Program Development
TxDOT Houston District
7600 Washington Avenue
Houston, TX 77007
713-866-7040 office
varuna.singh
@txdot.gov  

 

Contact Information for Toll Questions

Address and Phone

TxTag Customer Service Center

1-888-468-9824 (toll-free)
12719 Burnet Road
Austin, TX 78727

International Customers: 001-214-210-0493
Deaf & Hard of Hearing: (TDD/TTY) 1-866-590-5155

Hours

Call Center Hours:
Monday through Friday, 8 a.m. - 7 p.m. and Saturday 10 a.m. – 2 p.m.

Walk-up counter service at the TxTag Customer Service Center is available:
Monday through Friday, 8 a.m. - 7 p.m. and Saturday 10 a.m. – 2 p.m

You may go to the www.TxTag.org site to get additional TxTag Customer Service Center information, including:
  • Questions about your TxTag account, such as account balance, payments, fees, and terms and conditions.
  • Questions about how TxTag works.
  • Comments or questions about the website if you are experiencing technical problems or have suggestion on how to improve the website for better customer service.