information regarding construction, operations and maintenance of the Grand
Parkway, contact information is below.
Varuna A. Singh, P.E.
CDA Program Development
TxDOT Houston District
7600 Washington Avenue
Houston, TX 77007
Contact Information for Toll Questions
Address and Phone
TxTag Customer Service Center
12719 Burnet Road
Austin, TX 78727
International Customers: 001-214-210-0493
Deaf & Hard of Hearing: (TDD/TTY) 1-866-590-5155
Call Center Hours:
Monday through Friday, 8 a.m. - 7 p.m. and Saturday 10 a.m. – 2 p.m.
Walk-up counter service at the TxTag Customer Service Center is available:You may go to the www.TxTag.org site to get additional TxTag Customer Service Center information, including:
Monday through Friday, 8 a.m. - 7 p.m. and Saturday 10 a.m. – 2 p.m
- Questions about your TxTag account, such as account balance, payments, fees, and terms and conditions.
- Questions about how TxTag works.
- Comments or questions about the website if you are experiencing technical problems or have suggestion on how to improve the website for better customer service.